Refund Deposit | CEM - Companhia de Electricidade de Macau

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Refund Deposit

Application requirements:

The applied contract must be terminated and there should be no outstanding debts under the applicant’s name

Applicant:

Must be the electricity supply contract holder

Documents required:

Types of refund	Individual	Company/Association
Cash (Refund amount less than MOP2,500)	Original ID of contract holder ^[2]	N/A
Cheque	ID copy of contract holder ^{[1] [2]}	Company/association chop ID copy of representative(s) ^[1][2]
Bank Account	ID copy of contract holder ^[1][2] Bank account number or bank account book copy	Company/association chop ID copy of representative(s) ^[1][2] Bank account number or bank account book copy
Transfer to electricity bill under the applicant’s name	ID copy of contract holder ^[1][2] Electricity bill for refund transfer (The respective contract must be under the applicant’s name)	Company/association chop ID copy of representative(s) ^[1][2] Electricity bill for refund transfer (The respective contract must be under the applicant’s name)

Time elapsed:

Within three working days except cash refund which can be refunded immediately

Remarks:

[1] If applicant cannot apply in person, he/she may sign an authorization letter to authorize a representative to apply on his/her behalf.

[2] BIR, HK ID, PRC ID or Passports of different countries.